Quote Follow-Up Email Templates

3-part sequence sent to customers who request a quote but haven't responded. Use [First Name], [Customer Region] as merge tags.

Follow-Up 1 β€” The Helpful Check-In
Email 1 β€” Check-In
48hrs after quote

Your Luxe Floor Quote β€” Any Questions?

Hi [First Name],

Thank you for requesting a quote with Luxe Floor β€” we hope we can help bring your flooring vision to life!

We just wanted to check in to see if you had any questions about the materials, finishes, or our installation service in [Customer Region]. We're always happy to talk through the options and help you make the best choice for your home.

Feel free to reply to this email or give us a call on 0800 774 7552 β€” we're here Mon–Fri 9–5, Sat 10–4.

Warm regards,
The Luxe Floor Team
luxefloor.co.uk
Follow-Up 2 β€” Social Proof
Email 2 β€” Social Proof
4 days after quote

See What We Did for a Recent Customer in [Region]

Hi [First Name],

We recently completed a stunning engineered oak installation for a family home in Surrey β€” and the results speak for themselves. You can see our latest project photos in our gallery: luxefloor.co.uk/Gallery

Our customers consistently rate us 5 stars for product quality, installation care, and aftercare. We'd love to add your home to our growing portfolio of beautiful floors across London and the South East.

Your quote is still active β€” shall we get you booked in?

Warm regards,
The Luxe Floor Team
luxefloor.co.uk
Follow-Up 3 β€” The Soft Close
Email 3 β€” Soft Close
7 days after quote

Our [Region] Fitting Slots Are Filling Up

Hi [First Name],

Just a quick note to let you know that our installation slots for [Customer Region] next month are starting to fill up. We'd hate for you to miss out on your preferred dates!

If you'd like to go ahead β€” or simply have a no-obligation chat about your project β€” just reply here or book a free consultation at luxefloor.co.uk/RequestQuote.

As always, no pressure β€” we're here whenever you're ready.

Warm regards,
The Luxe Floor Team
luxefloor.co.uk
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